If something about your experience with Verdugo Roof Diagnostics, or with work arranged through this site, fell short, we want to hear it directly. Write to hello@losangelesroofexperts.com with your name, the address where the work was discussed or done, and what happened. We read every complaint, and we respond to each one.
A complaint goes first to the person who handled your job, and then to the owner if it is not resolved there. We keep a written record of complaints and their outcomes.
If we cannot resolve your complaint, you may also contact:
- The Consumer Protection section of the California Attorney General's
office.
- The Contractors State License Board, which handles complaints about
licensed contractors in California.
- The Better Business Bureau serving Los Angeles.
Raising a complaint with us first gives us the chance to put it right, and it does not affect your right to contact any of those bodies at any time.